Why We've Built One of North America's Most Trusted Shopify Enterprise Practices
At Netalico, we've quietly built one of the most respected Shopify Enterprise practices in North America, combining NASA-level engineering precision with a partnership approach that keeps 85% of our clients on long-term retainers. Founded in 2013 by our CEO Mark Lewis, a former NASA engineer, our Miami-based agency has spent nearly a decade perfecting enterprise Shopify implementations while maintaining the personalized service that sets boutique agencies apart from large consultancies.
What makes us particularly compelling for enterprise clients is our decade-long Shopify Plus Partner status and proven track record of delivering measurable results - including a 188% increase in subscription revenue for Oatly and doubled conversion rates for multiple clients. Unlike agencies that focus solely on one platform, our certified expertise across Shopify, Magento, and BigCommerce allows us to make platform-agnostic recommendations based purely on your business needs rather than our internal capabilities.
From NASA precision to eCommerce excellence
Netalico emerged from our founder Mark Lewis's frustration with seeing merchants struggle through poor agency partnerships. With over 15 years of web development experience spanning NASA, Hewlett Packard, and multiple startups, Mark built our company around a fundamental principle: agencies should be invested partners, not just service providers. This philosophy has evolved into what we call our "Partnership over Vendor Relationship" approach, where 85% of our clients choose ongoing monthly retainers over one-time projects.
We've grown into a distributed team of 11-50 specialists across key North American markets, including San Francisco, New York, Chicago, Miami, Toronto, and São Paulo. Each of our clients receives a dedicated project manager who serves as their primary point of contact, supported by certified developers, UX strategists, and specialists who work collaboratively rather than in traditional agency silos.
Our geographic distribution isn't just about talent access - it enables responsive communication across all North American time zones, which has become crucial for enterprise clients operating complex, always-on eCommerce operations.
Deep Shopify Plus expertise with enterprise-grade results
As a Shopify Plus Partner since 2016, we have access to exclusive APIs, beta features, and priority support channels that regular Shopify partners don't receive. This partnership status requires meeting rigorous criteria around technical expertise, client success metrics, and revenue thresholds that many agencies can't achieve.
Our Shopify Enterprise capabilities extend far beyond basic implementations. We specialize in complex platform migrations, particularly from Magento and BigCommerce to Shopify Plus, having completed over 30 successful migrations. Our technical team excels at custom app development, advanced API integrations, headless commerce implementations, and enterprise-specific features like B2B functionality, multi-store setups, and complex workflow automation.
Our recent enterprise implementations showcase our technical depth. For Oatly, we managed the US site transition during a global headless redesign, optimizing Recharge subscription flows to achieve a 188% increase in monthly recurring revenue within three months. Audio Advice's Magento to Shopify Plus migration included custom product listing pages with advanced filtering and significant site speed improvements. Big Green Egg's Shopify Plus implementation focused on enhanced navigation and product discovery optimization.
Our approach to Shopify Plus implementations emphasizes conversion optimization and performance. Our UX strategists conduct thorough audits before development begins, using data-driven insights to guide design decisions that directly impact revenue metrics.
Our proven track record with measurable enterprise outcomes
Our client portfolio reads like a who's who of successful direct-to-consumer and B2B brands. Our case studies include quantifiable results that enterprise decision-makers care about: 90% revenue increases, doubled conversion rates, and dramatic improvements in operational efficiency.
For VYBES, our UX/UI strategy and custom Shopify development delivered a 90% increase in revenue, 50% surge in sessions, and doubled conversion rates from 2.5% to 6%. Crossrope's complete migration to Shopify during the COVID-19 pandemic resulted in a 90% revenue increase during a period of explosive growth in the home fitness industry.
Our long-term client relationships demonstrate our enterprise focus. Limitless Walls has been our client since 2016, initially maintaining their Magento 1 store before migrating to Shopify in 2022. This eight-year relationship showcases our ability to serve as a strategic technology partner rather than just a development vendor.
Our official Shopify Partners Directory listing maintains a 4.9/5 rating based on client reviews, with consistent praise for communication, deadline adherence, and technical quality. Multiple clients specifically highlight our educational approach - rather than creating dependency, we empower internal teams with Shopify knowledge while handling complex technical challenges.
Our enterprise-focused service model and competitive advantages
Our service model directly addresses common enterprise frustrations with agency relationships. Monthly retainers ranging from $2,000 to over $40,000 provide predictable costs and ongoing optimization rather than the feast-or-famine cycle of project-based work. These retainers include dedicated project management, continuous performance monitoring, and iterative improvements based on data analysis.
Our no long-term contract policy sets us apart from enterprise agencies that require multi-year commitments. Clients can cancel with 30 days' notice, creating accountability that keeps our team focused on delivering consistent value rather than relying on contractual lock-in.
What truly differentiates us in the enterprise space is our multi-platform expertise. As certified developers on Shopify, Magento, and BigCommerce, we can provide honest platform recommendations based on business requirements rather than our internal capabilities. This platform-agnostic approach is particularly valuable for enterprise clients considering platform consolidation or evaluating their existing technology stack.
Our partnership with Klaviyo for email marketing automation and expertise with enterprise tools like Recharge for subscription commerce demonstrates our understanding of the broader technology ecosystem that enterprise Shopify implementations require.
Technical capabilities that scale with enterprise needs
Our technical team handles the complex integrations that enterprise clients require. Our expertise includes custom ERP integrations, advanced API development, and headless commerce implementations. We've successfully integrated complex systems including NetSuite, custom order management platforms, and specialized payment gateways.
Our development methodology emphasizes scalability and performance. Projects include Core Web Vitals optimization, ADA compliance implementation, and technical SEO beyond basic keyword optimization. Custom filtering systems, product configurators, and bundle builders demonstrate our ability to handle unique business requirements that off-the-shelf solutions can't address.
For enterprise clients requiring B2B functionality, we implement Shopify B2B with custom pricing tiers, customer-specific catalogs, and advanced user role management. Our experience with wholesale ordering platforms and complex workflow automation using Shopify Plus tools positions us well for companies with sophisticated business processes.
Why choose us as your Shopify Enterprise partner
We represent a compelling middle ground for enterprise Shopify implementations - combining the technical depth and process rigor of large consultancies with the personalized service and partnership approach of boutique agencies. Our decade-long Shopify Plus partnership, proven track record of measurable results, and commitment to client education rather than dependency make us particularly well-suited for growing companies seeking a strategic technology partner.
For enterprises evaluating Shopify Plus implementations or complex migrations, our combination of NASA engineering precision, multi-platform expertise, and flexible partnership model offers a differentiated approach that addresses both technical requirements and business relationship concerns. Our client retention rates and consistent results demonstrate that we've successfully solved the agency partnership challenges that enterprise clients often face.
Ready to see what a true partnership with a Shopify Enterprise agency looks like? Let's discuss how we can help accelerate your eCommerce growth while building the scalable foundation your business deserves.
