Migration Frequently Asked Questions
General Questions
Why should I consider migrating my eCommerce store?
Common reasons include outdated technology, better scalability, improved features, reduced maintenance costs, or the need for enhanced user experience and SEO performance.
How long does an eCommerce migration take?
The timeline depends on the complexity of the store, the amount of data, and any customizations. Most migrations take 12-24 weeks.
How much does a migration cost?
Costs vary based on the scope, platform, and specific requirements. Contact us for a custom quote.
What happens if there are issues post-migration?
Netalico offers post-launch support to resolve any unexpected issues and optimize your store.
Will my current site experience downtime during the migration?
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Can you migrate my custom-built website?
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Do I need to redesign my website during the migration?
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How do you ensure a smooth transition for my customers?
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Can you train my team on how to use the new platform after migration?
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Do you offer support for custom apps and integrations?
Absolutely. Our team has extensive experience handling custom apps and integrations to ensure they work seamlessly on your new platform. Whether it’s connecting to your ERP system, CRM, marketing tools, or other third-party software, we carefully test and optimize each integration during the migration process. Our expertise spans a wide range of solutions, including complex ERP integrations for inventory and order management, custom APIs, and tailored app functionality to suit your business needs. You can trust us to preserve and enhance the tools you rely on for smooth operations and growth.
Will my SEO be affected during migration?
Netalico takes every precaution to safeguard your SEO during migration. We implement proper URL redirects to ensure customers and search engines can still find your pages. All existing metadata, such as titles, descriptions, and alt tags, are carefully preserved.
Additionally, we offer a thorough SEO audit before and after the migration to identify and address any potential issues. Our goal is to maintain, or even improve, your search rankings while delivering a seamless transition to your new platform.
What Data Do We Migrate?
Products & Content
- Products & Collections: Transfer all SKUs, variants, images, pricing, and metadata for a consistent shopping experience.
- Reviews: Move customer feedback and ratings to maintain trust and credibility.
- Pages & Media: Migrate essential content like About Us, FAQs, policies, high-quality product images, videos, and other multimedia assets.
Customers & Transactions
- Customer Accounts: Migrate customer profiles, purchase history, and account information securely.
- Orders & Fulfillments: Include past orders, active orders, and detailed fulfillment data to maintain continuity.
- Payments & Subscriptions: Transfer gift cards, coupons, recurring payments, and subscriptions seamlessly.
Technical SEO
- Redirects & URL Structures: Protect search rankings by preserving redirects, meta tags, and URL structures.
- Analytics & Reporting: Maintain historical data, customer insights, and tracking tools like Google Analytics for ongoing monitoring and insights.
Custom Features & Integrations
- Custom Features:Rebuild or migrate unique tools and functionalities.
- Integrations: Transfer third-party tools like CRMs, ERPs, marketing tools, and analytics systems for uninterrupted performance.