Frequently Asked Questions
Welcome to our FAQs!
Choosing the right eCommerce partner is one of the most important decisions you'll make for your business growth. We've compiled comprehensive answers to the questions we hear most often from ambitious brands considering a partnership with Netalico. These insights come from over a decade of successful client relationships and hundreds of transformative eCommerce projects.
Can't find the specific answer you're looking for? Our team is always available to discuss your unique situation and provide personalized guidance. Reach out — we genuinely love talking about eCommerce strategy and would be thrilled to help you navigate your next steps!
General Questions
What makes Netalico different from other eCommerce agencies?
We’re a down-to-earth team focused on results-driven design and development. Our expertise covers Shopify, BigCommerce, and Magento, combined with personalized attention to your project’s unique goals and long-term success.
What types of clients does Netalico typically work with?
We primarily partner with mid-sizedbusinesses that value high-quality, results-oriented eCommerce solutions across industries like food & beverage, beauty & cosmetics, sports & outdoors, homegoods, electronics, and more.
Which eCommerce platforms does Netalico specialize in?
We specialize primarily in Shopify (including Shopify Plus), BigCommerce, and Magento, handling migrations, custom development, and UX optimization.
Does Netalico offer ongoing site support and maintenance?
Absolutely. We provide continuous site support and proactive maintenance to ensure your eCommerce store stays secure, optimized, and running smoothly.
How long has Netalico been working in eCommerce?
We have over a decade of experience building and optimizing eCommerce sites for mid-sized and enterprise brands across various industries.
How do you ensure projects are delivered on time?
Our team follows structured project management processes using tools like Asana and Trello, maintains clear communication, sets detailed timelines, and closely monitors milestones to keep everything on schedule.
Our Platform Expertise
We specialize primarily in Shopify (including Shopify Plus), BigCommerce, and Magento, handling migrations, custom development, and UX optimization.
Shopify & Shopify Plus
What kinds of Shopify customizations does Netalico handle?
We build fully customized themes, specialized product pages, tailored checkout flows, and integrate advanced features such as subscriptions, bundling, loyalty programs, and third-party apps.
Does Netalico provide Shopify migration services?
Yes, we specialize in migrations to Shopify and Shopify Plus from various platforms including Magento, BigCommerce, WooCommerce, custom-built sites, and more.
Can Netalico integrate third-party apps with my Shopify store?
Yes, we frequently integrate leading apps like Klaviyo, Gorgias, Yotpo, Boost, Recharge, and other popular Shopify applications tailored to your business needs.
What's included in Netalico’s Shopify UX Audit?
Our audit evaluates your site’s navigation, mobile experience, product discovery, checkout flow, page speed, and overall usability, providing clear recommendations to boost conversions and revenue.
BigCommerce & Magento
Why consider BigCommerce for my eCommerce business?
BigCommerce is ideal for brands seeking extensive out-of-the-box functionality, easy scalability, robust integrations, flexible APIs, and strong SEO capabilities.
What makes Netalico a good choice for Magento development and support?
We have deep technical expertise in Magento, managing complex builds, integrations, upgrades, and ongoing support. Our senior developers and designers know how to optimize Magento to maximize your store’s performance and scalability.
What custom development solutions can Netalico provide for BigCommerce stores?
Our BigCommerce solutions include tailored UX design, custom product and landing pages, advanced search and filtering, custom integrations, and checkout optimization.
Can Netalico help improve Magento store performance and load times?
Yes, we specialize in performance optimization, including caching strategies, image optimization, extension reviews, and hosting recommendations to significantly improve your site’s speed and reliability.
Does Netalico help optimize the user experience on BigCommerce?
Absolutely. We specialize in UX improvements designed specifically for BigCommerce, focusing on usability, engagement, and increased conversion rates.
Does Netalico handle Magento version upgrades?
Yes, we regularly help clients upgrade their Magento stores to newer versions, ensuring your store stays secure, compliant, and benefits from the latest Magento features and improvements.
Client & Collaboration
Can Netalico handle high-volume or enterprise-level eCommerce sites?
Absolutely. We have extensive experience managing large-scale migrations, complex integrations, and site optimizations for high-traffic and enterprise-level eCommerce sites.
How does Netalico communicate progress during a project?
Clear and consistent communication is our priority. We use tools like Asana, Trello, and Slack, providing frequent updates and regular check-ins to keep you fully informed throughout the project lifecycle. Each of our clients is paired with a dedicated project manager.
Do you have examples or case studies of recent projects?
Yes, we showcase a variety of successful projects with brands like Big Green Egg, Brondell, Audio Advice, Oatly, and more in our Portfolio.